1. Order Processing
- Processing Time: All orders are processed within 1-3 days after the order is placed, excluding weekends and holidays.
- Order Confirmation: After placing an order, you will receive an email confirming your purchase along with the details of the items ordered.
2. Shipping Methods and Delivery Time
- Delivery Locations: We offer delivery to selected locations. Please check the availability of delivery in your area when placing your order.
- Delivery Time: We aim to deliver all orders within 3-7 days from the time of order processing. Delivery times may vary depending on your location.
- Shipping Charges: Shipping charges will be calculated at checkout based on your delivery address.
3. Payment Method
- We offer Cash on Delivery (COD) as the only payment method for all orders. Payment is due upon delivery of the products.
4. Delivery Issues
If there are any issues with your delivery, such as missing or damaged items, please contact us within 1-3 days of receiving your order. We will investigate the issue and provide a solution as soon as possible.
5. Tracking Your Order
Once your order has been shipped, we will send you a shipping confirmation email with tracking details, if applicable. You can use the tracking information to monitor the status of your delivery.
6. Failed Delivery Attempts
If the delivery attempt is unsuccessful, we may attempt to deliver the package again or contact you to arrange an alternative delivery. If you fail to receive your order after multiple delivery attempts, your order may be canceled and returned to us.
7. Contact Us
For any questions regarding shipping or delivery, please reach out to us at [email protected]. Our team is ready to assist you with any inquiries or concerns you may have.