1. General Information

These Terms and Conditions apply to the use of our website and the products we offer. By accessing or using the website, you agree to abide by these terms.

2. Products and Services

At Rufus Journeys, we offer a range of camping gear, luggage, and accessories to enhance your travel experience. All products available on the website are subject to availability.

3. Ordering Process

  • Order Confirmation: After placing an order, you will receive an order confirmation email with details of your purchased items.
  • Payment: We accept Cash on Delivery (COD) as the only method of payment for purchases. Payment is due upon delivery of the goods.

4. Shipping and Delivery

  • Delivery Locations: We currently deliver to select locations only. Delivery charges may apply based on your location.
  • Delivery Time: We aim to deliver orders within the specified time frame. However, delivery times may vary depending on the location and availability of products.
  • Delivery Issues: In case of any delivery problems, please contact our support team immediately at [email protected].

5. Returns and Exchanges

We strive to provide high-quality products. If you receive a damaged or defective item, please notify us within 7 days of receiving your order for a return or exchange. The product must be in its original condition and packaging for eligibility.

6. Pricing and Availability

  • Pricing: All prices on the website are in the currency of your region. Prices are subject to change without prior notice.
  • Availability: While we strive to maintain accurate stock levels, product availability may change. If an item is unavailable, we will notify you as soon as possible.

7. Liability

Rufus Journeys is not liable for any loss or damage arising from the use of our products, including but not limited to personal injury or property damage. Customers should use products in accordance with the manufacturer’s guidelines and recommendations.

8. Product Information

While we aim to provide accurate and up-to-date product descriptions and images, errors may occur. We reserve the right to correct any mistakes in product descriptions, prices, or images without prior notice.

9. Account Information

Customers are responsible for maintaining the confidentiality of their account information and ensuring that all information provided is accurate. By placing an order, you agree to provide accurate and complete information.

10. Amendments to Terms and Conditions

We reserve the right to amend or update these Terms and Conditions at any time. Any changes will be posted on this page, and the updated terms will be effective immediately upon posting.

11. Contact Us

For any questions or concerns regarding your orders or our terms, please reach out to us via email at [email protected].